To inspire confidence in other people, competent communicators must understand the culture that they live in. Different cultures have different prejudices and preferences, and it is important to look and act ‘right’ for your occupation. For example, pilots look and act like pilots, which puts passengers at ease. Doctors look and act like doctors to put patients at ease.
Do you inspire confidence in the people around you??
You can pretend otherwise, but people are prejudiced, and this prejudice is not limited to race or gender. If you don’t look, act, or speak ‘right’ for your occupation, you will not inspire confidence, and may not get the chance to demonstrate your technical competence.
Depending on your occupation, the following personal characteristics may affect people’s perceptions about your competence level:
- Your height and weight
- Your clothing, shoes, and their apparent cost
- Your IQ (intelligence quotient)
- The part of town you live in
- The size and cost of your house
- Type and age of the car you drive
- Your teeth, breath, and skin condition
- Your smell
- Your hair (or lack of hair)
- Your age
- Your posture
- Tattoos and scars
- Physical handicaps
- Your marital status
- Whether you have children
- The number of divorces you have had
- A criminal record
- Cigarette, alcohol, and drug use
- Your choice of friends
- Your race, nationality, and ethnic background
- Your vocabulary, accent and overall command of the language
- Your schooling
- Your sex
- Your religion or lack of religion
- Past illnesses and medical problems
- Et cetera….
In Summary… EVERYTHING MATTERS!!