In my last article, I discussed how to avoid some common problems when hiring a consultant. In my experience, the vast majority of “Assignments from Hell” could have been avoided by paying attention to the details during the contracting phase.
Once the consultant has been hired, it is important to manage the job, or “engagement” in “consultant-speak”, in such a way that the objectives are met and the relationship is maintained. Here’s my list of rules for a successful engagement…¬ and they apply to both the consultant AND the client. [Read more…]